Terms and Conditions

Services:

IE Anna Karapetyan  offers travel-related services and accommodations, including the following:

Tour Guide service, Transportation, Hotel Booking, Organization of Meals

Travel Agent’s Responsibilities

The travel agent is responsible for the services mentioned in the tour itinerary.

Insurance

Services do not include any type of Insurance

Payment

Online Payment: Ameria Bank Virtual POS-Terminal is linked to the website, so you can make the payment or the prepayment online. The website’s security is guaranteed, but you will be redirected to the bank’s V-POS page by clicking on the book bottom.  The payment should be done at the moment of booking. For cancellation policy see below. If you avoid any kind of online transaction, you can contact us and have our banking requisites.  

Cash: If you prefer cash, you should make an online prepayment   Payment for the tour package can be made either online before the arrival or cash- upon arrival if the prepayment was made. If you prefer to pay cash, make an online prepayment  20% of your tour package (contact us and get the link). 

If you make online  payment or prepayment, see the cancellation policy.

Cancellation Policy

If you have made an online payment or prepayment, but you need to cancel or change your tour package, you can freely do that 7 days in advance. If you cancel at least 7 days in advance of the booked departure, your paid amount will be refunded without any cancellation fee. If you cancel between 3-6 days in advance, there is a 50 percent cancellation fee. If you cancel within 2 days of the tour, there is a 100 % cancellation fee (excluded the banks’ commission) 

N.B. The Prepayment is not refundable

 N.B. Prices are mentioned in Euro ( on the front page) and in local currency (AMD) in each program.